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Frequently Asked Questions
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Whiteboards
Nobo whiteboards are available in a range of different mounting methods, sizes, surfaces and trims to suit every environment. Dry-erase surfaces include glass, enamel, steel and melamine; while InvisaMount™ and through-corner mounting are both available. Visit our whiteboard buying guide or our product selector tool here to find the perfect fit for you.
As well as being available in a classic white colour, Nobo Impression Pro Glass whiteboards come in red, blue and black – and our home range also offers a variety of colours and designs. Explore the full range here to find the right fit for your environment.
Many of our whiteboards are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If a whiteboard isn’t labelled as magnetic, it is part of our non-magnetic range.
The Nobo whiteboard range includes mobile whiteboards and flipchart easels.
Nobo whiteboards come in a range of sizes and choosing the right one will depend on your intended use and space available. Please visit our product selector tool here to help you find the perfect size.
We offer whiteboards in a variety of sizes and dimensions. Some are available in widescreen format and some in a more traditional format. This means our whiteboards can cater to the needs of almost any environment. The range goes up to a 3000mm x 1200mm size and many of our whiteboards are available in a number of different surfaces and trims. Explore the full range here.
Because our whiteboards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo whiteboard in the ‘specifications’ section of its individual product page on our website.
It isn’t possible to remove the trim from a Nobo whiteboard, but because we offer a large range of trim options, we’re confident you’ll find the right one to suit your environment. Explore the full range here.
Nobo’s Premium Plus and Essence range whiteboards can be mounted in both landscape and portrait formats.
All Nobo whiteboards are provided with a fixing kit, which means all you will need to mount your new whiteboard to the wall is a drill and screwdriver.
We don’t recommend that you use adhesive pads or strips to attach your Nobo whiteboard to any wall. The fixing kit that is provided with your new whiteboard will make it easy to mount the whiteboard securely.
Mounting instructions can be found in the download section at the bottom of the product page. However, if you cannot locate the instructions, please contact your local customer service team at ukcontactus@acco.com.
Please contact your local customer service team at ukcontactus@acco.com with this request.
If your whiteboard has a through-corner mount, you can choose to affix the whiteboard pen tray in both landscape or portrait formats.
Yes, it is – the pen tray is removable.
We don’t recommend that you fit your Nobo whiteboard to an easel. The fixing kit that is provided with your new whiteboard will make it easy to mount the whiteboard securely to a wall. We also offer a range of flipchart easels that may suit your needs; you can explore the full range here.
We don’t recommend you use Nobo whiteboards as projector screens, but you can explore our range of dedicated projector screens here.
We don’t offer hooks that can be added to our whiteboards so you can use them as flipcharts, but we do offer a wide range of flipchart easels. You can explore the full range here.
This varies from whiteboard to whiteboard, so please check the individual product page for your chosen whiteboard on our website to find out whether an eraser and/or whiteboard pen is included. Click to view our range of whiteboard pens and erasers.
For optimum performance and to reduce the risk of stains occurring, we recommend you use Nobo whiteboard pens – explore the full range here.
We offer a complete range of cleaning products specifically designed for Nobo whiteboards to help remove whiteboard pen ink and keep your whiteboard clean, which you can see here.
For optimum performance and to remove the risk of stains occurring, we only recommend you use Nobo whiteboard pens and cleaners.
If you’ve used the wrong whiteboard pen on a Nobo whiteboard, try covering the ink using a dry-erase whiteboard pen, then wiping it away using the cleaning products listed here, but please bear in mind it may not be possible to remove the whiteboard pen.
For our glass whiteboards, we recommend using Nobo Extra Strong Glass Whiteboard Magnets, which are available here.
We recommend you wipe the surface of your new Nobo whiteboard once before you use it, after which it will be ready for its first use.
Our whiteboards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo whiteboard in the ‘features’ section of its individual product page on our website.
Notice Boards
Nobo notice boards come with a variety of surfaces, trims, sizes and mounting methods. As well as being available in a wide range of size options, our notice boards can feature cork or felt surfaces in a number of colours. Our handy combination boards are multi-functional with a whiteboard writing surface and cork/felt pinboard.
We also offer InvisaMount™concealed mounting, through-corner mounting and multiple trim options. Browse our notice board range here to help you find the perfect fit.
As well as being available in a classic natural cork material, Nobo notice boards come in blue and grey felt, as well as eye-catching reds, greens and yellows. You can also choose between different frame designs to achieve the right overall effect for your notice board. Explore the full range here.
Nobo notice boards come in a range of sizes and choosing the right one will depend on your intended use. Please visit our product selector guide here to help you find the perfect size.
We offer notice boards in a variety of sizes and dimensions, with some items being wider in comparison to others of the same height. This means our notice boards can cater to the needs of almost any environment. The range goes up to a 2400mm x 1200mm measurement and many of our notice boards are available in a number of different materials. Explore the full range here.
Because our notice boards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo notice board in the ‘specifications’ section of its individual product page on our website.
It isn’t possible to remove the trim or frame from a Nobo notice board, but because we offer a large range of trim and frame options, we’re confident you’ll find the right one to suit your environment. Explore the full range here.
The Nobo Premium Plus and Essence range notice boards are designed to be mounted in either landscape or portrait formats, so you can choose the orientation that suits your environment best.
All Nobo notice boards come with a fixing kit, which means all you need to mount your new notice board to the wall is a drill and screwdriver.
We don’t recommend you use adhesive pads or strips to attach your Nobo notice board to any wall, but the fixing kit that comes with your new notice board will make it easy to mount the item securely.
You can use a stapler to attach items to your Nobo notice board, but please bear in mind that this may impact the quality or finish of the board surface over time. We recommend you use notice board pins to attach items where possible. You can purchase our notice board pins here.
Please contact your local customer service team at ukcontactus@acco.com with this request.
We don’t currently offer a range of fire-resistant notice boards.
Our notice boards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo notice board in the ‘features’ section of its individual product page on our website.
Lockable Notice Boards
Nobo lockable notice boards come with a range of surfaces, sizes and locking methods. Our lockable notice boards can feature cork or felt surfaces in a variety of colours, as well as a choice of internal and external options. They also come with either sliding or hinged doors. Browse our lockable notice board range here.
As well as being available in a classic natural cork material, Nobo lockable notice boards come in blue and grey felt, as well as magnetic white. You can also choose between different frame designs to achieve the right overall effect for your notice board. Explore the full range here.
Nobo lockable notice boards come in a range of sizes and choosing the right one will depend on your intended use. Please explore the full range here.
We offer boards in a variety of sizes, which means our lockable notice boards can cater to the needs of almost any environment. The range goes up to a 2000mm x 970mm measurement, which can hold up to 27 A4 sheets. Many of our lockable notice boards are available in a number of different materials and you can explore the full range here.
You can see the dimensions of any Nobo lockable notice board – including the internal distance information – in the ‘specifications’ document, which is found in the download section of its individual product page on our website.
Because our lockable notice boards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo lockable notice board in the ‘specifications’ section of its individual product page on our website.
The frames on all Nobo Premium Plus lockable notice boards are made from aluminium.
The doors on all Nobo Premium Plus lockable notice boards are made from safety glass.
The doors on Nobo lockable notice boards are not designed to be replaced.
The Nobo Premium Plus and Essence range of lockable notice boards with hinged doors are designed to be mounted in either landscape or portrait formats, so you can choose the orientation that suits your environment best. Products with sliding doors can only be mounted in a landscape position.
All Nobo lockable notice boards come with a fixing kit, which means all you need to mount your new lockable notice board to the wall is a drill and screwdriver.
We don’t recommend you use adhesive pads or strips to attach your Nobo lockable notice board to any wall, but the fixing kit that comes with your new lockable notice board will make it easy to mount the item securely.
Every Nobo lockable notice board comes with the fixing kit necessary to mount it on the wall securely.
You can use a stapler to attach items to your cork or felt lockable notice board, but please bear in mind that this may impact the quality or finish of the board surface over time. We recommend you use notice board pins to attach items where possible. You can explore our range of notice board pins here. We also offer magnetic lockable notice boards and magnets to hold your documents securely in place.
Nobo lockable notice boards aren’t supplied with any accessories, giving you the choice of selecting which accessories you’ll need to use the board best in your environment. Explore our full range of lockable notice board accessories here.
We recommend you pin card and paper items to your Nobo lockable notice board – anything heavier could impact the quality or finish of the board surface.
This isn’t the recommended use for our products.
Please contact your local customer service team at ukcontactus@acco.com with this request.
Nobo Premium Plus lockable notice boards have been independently tested to EN14434 for education institutions, in addition to EN14749, BS4875 and EN16121 for wider use.
The Nobo lockable notice board range includes outdoor use items, which you can browse here.
Nobo Premium Plus lockable notice boards are waterproof, having been independently verified to IP34 and tested to EN60529.
We don’t currently offer a range of fire-resistant lockable notice boards.
Our lockable notice boards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo lockable notice board in the ‘features’ section of its individual product page on our website.
Mobile Whiteboards
Nobo mobile whiteboards come in a range of sizes and choosing the right one will depend on your intended use. You can see the height of any item in the ‘Specifications’ section of its individual product page on our website. Click here to view the full range.
Most Nobo mobile whiteboards are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If a mobile whiteboard isn’t labelled as magnetic, it is part of our non-magnetic range. Click here to view the full range.
Nobo mobile whiteboards come with simple assembly instructions. You can also contact your local customer service team at ukcontactus@acco.com for assistance.
Nobo mobile whiteboards have been specifically designed for ease of portability across indoor surfaces, making them a flexible choice for changing environments.
Nobo mobile whiteboards are pivotable at the mid-point of the board so that you can rotate them with ease. The majority of our range is vertically rotating, but we also offer a horizontally rotating board – and you can explore the full range here.
Nobo mobile whiteboards are held in position at the side by locking handles to prevent shaking when in use. You can untighten the handles if you want to flip or rotate the board and then retighten them when the board is in your desired position so that it doesn’t shake as you write on it.
Flipchart Easels
Nobo flipchart easels come in a range of styles, with options to suit any environment and use. You can choose between steel, enamel, melamine and glass surfaces, as well from a variety of sizes. We also offer easels with lockable castors for additional mobility, or tripod easels that can be folded away for easy storage. Browse our full range here to help you find the perfect fit.
Nobo flipchart easels come in a variety of sizes and dimensions. You can find out the size and dimension of an individual item by looking at the ‘Specifications’ section of its product page on our website. Click here to view the full range.
This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.
Some of our flipchart easels are specifically designed to be folded away for easier storage, so please read the description on individual product pages to ensure you select the right item for your intended use.
Currently, Nobo flipchart easels are only available in a portrait format.
Nobo flipchart easels come with simple assembly instructions. You can also contact your local customer service team at ukcontactus@acco.com for assistance.
To ensure the very best quality of product, Nobo flipchart pads aren’t made from recycled paper. However, they can be recycled, so please follow local recycling guidelines when you’ve used your flipchart pad.
Nobo flipchart pads can be recycled, so please follow local recycling guidelines when you’ve used your flipchart pad.
Many of our flipchart easels do come with whiteboard pens or erasers. To see if they’re supplied with the item you’re interested in purchasing, check the description on its individual product page.
You can use any Nobo dry-erase whiteboard pen on our flipchart easels or any dry-erase easel surface. Explore our range of whiteboard pens here.
This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.
Nobo flipchart easels are specifically designed for use with the Nobo flipchart pad, but are also compatible with most other brands of paper pads.
This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.
Nobo flipchart easels are made from high-quality materials and built to last. You can see the guarantee period of any Nobo item in the ‘features’ section of its individual product page on our website.
Signage Products
Nobo poster frames come with a range of surfaces, trims, sizes and mounting methods, as well as frameless options. Browse our poster frame range here to help you find the perfect fit.
We offer poster frames in a variety of sizes to suit the needs of almost any environment. The range is available in sizes up to A0 (1245x897mm). Explore the full range here.
Your Nobo poster frame will come with simple mounting instructions, and you can also view these on the individual product page for your item of choice on our website.
Most of our poster frames can be mounted in both landscape and portrait formats – please check the fitting instructions for individual items by visiting the relevant product page on our website.
All Nobo poster frames come with a fixing kit, which means all you need to mount your new poster frame to the wall is a drill and screwdriver.
Nobo poster frames aren’t intended for outdoor use and therefore aren’t waterproof, but we offer a range of lockable notice boards that are suitable for outdoor use. You can explore these items here.
Accessories
Many Nobo erasers are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If an eraser isn’t labelled as magnetic, it is part of our non-magnetic range.
A variety of complimentary items and accessories are available for our products – please explore our full range here.
The longevity of a Nobo eraser depends on the product in question and the frequency with which it’s used. Refills are available for many of our erasers and some are washable, so please explore the options here if your eraser needs to be replaced.
Nobo microfibre board erasers can simply be washed in soapy water.
Strength information is available for Nobo magnets on the website product pages for each individual item.
Nobo Glass Whiteboard Magnets are specifically engineered for use on glassboards. See the range here.
Whiteboard Pens
Nobo whiteboard pens come in a variety of styles and options – and which one is right for you will depend on your intended usage. Explore the full range here.
Some Nobo whiteboard pens have magnetic pads on their caps so that they can attach easily to magnetic whiteboards. You’ll find these items are clearly identified in the description on their product page and they’ll also carry the product icon for “magnetic” on the website, making them easy to spot.
Nobo whiteboard pens come in a variety of sizes and you can find out the size of an individual item by looking at the ‘features’ section of its product page on our website.
This is not the recommended use for our whiteboard pens.
We recommend you only use dry-erase pens on a whiteboard. Explore the Nobo dry-erase whiteboard pen range here.
We don’t recommend you use Nobo whiteboard pens on other surfaces, as there is a risk they may not erase well. However, you can use them on paper and flipchart pads.
For optimum performance, we recommend storing Nobo whiteboard pens in a vertical position with the nib pointing downwards.
We recommend that you store Nobo whiteboard pens for no more than one year.
There are not currently refillable whiteboard pens in the Nobo range.
While Nobo whiteboard pens aren’t manufactured with a specific scent, they aren’t odourless, and you may notice a scent when you use them.
We don’t recommend that you ingest any ink from Nobo whiteboard pens. Material datasheets containing toxicity information about individual pens are available on request – please email your local customer service team at ukcontactus@acco.com for assistance.
Whiteboard Cleaning Products
Nobo whiteboard cleaners are designed to be used on dry-erase pens and they work best with Nobo whiteboard pens.
You can use Nobo cleaners on any dry-erase whiteboard pen on any dry-erase surface.
While Nobo cleaners aren’t manufactured with a specific scent, they aren’t odourless, and you may notice a cleaning product-style scent when you use them.